IT Support Technician Apprentice
37 hours per week, all year round, fixed term until completion of end point assessment (typically 17 months)
We are seeking a motivated and enthusiastic Primary IT Support Apprentice (Level 3 Information Communication Technician) to join our Central IT Team, supporting the delivery and development of high-quality IT services across our Trust, with a particular focus on our Primary Schools and Central Team.
At BEP, we are committed to providing a consistent, reliable, and effective IT support service that enables both staff and pupils to access exceptional learning opportunities. This role will provide hands-on experience working within Primary school environments, helping support teaching and learning through technology.
Working alongside our experienced central team and school-based technicians, you will assist in delivering day-to-day IT support, responding to helpdesk requests, and supporting users across a range of devices and systems commonly used in Primary settings. You will also contribute to service improvements and develop your skills in line with best practice and national standards.
The successful candidate will be eager to learn, approachable, and have a genuine interest in IT and supporting others. You will develop your technical knowledge, communication skills, and understanding of IT support processes, while gaining experience working directly with school staff and occasionally pupils in a Primary environment.
This is an excellent opportunity for someone looking to start a career in IT, gaining practical experience in troubleshooting, device setup, supporting classroom technology, and maintaining systems, while working towards a recognised Level 3 qualification.
You will be supported to build confidence and develop your skills, learning how to provide proactive, well-documented support and helping ensure that staff and pupils can effectively use the wide range of IT systems and resources available to them.
For an informal discussion about the post, please contact Matt Norman, details can be found in the recruitment pack.
All applications should be made by completing the online application form via Eteach. CVs are not accepted, please complete the application form in full.
Closing Date: 23:59 on Wednesday 8th July 2026
Interview Date: Thursday 16th July 2026
This post is exempt from the Rehabilitation of Offenders Act 1974 under the Exceptions Order 1975 (as amended in 2013 and 2020). This means that both spent and unspent convictions and cautions may need to be disclosed. However, certain convictions and cautions are considered ‘protected’ under filtering rules and do not need to be disclosed. Guidance on what should be disclosed can be found on the Ministry of Justice website https://www.gov.uk/government/publications/new-guidance-on-the-rehabilitation-of-offenders-act-1974
Blackdown Education Partnership is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexuality or religion.
The successful candidate will be required to undertake an Enhanced Disclosure via the Disclosure Barring Service (DBS). As part of our due diligence process when shortlisting, we may carry out an online search of publicly available material to identify any incidents or issues which we might want to explore with the applicant at interview.
References: References will be taken up on short-listed candidates that will include questions about past disciplinary actions or allegations in relation to behaviour with children, previous employers may be approached for information to verify particular experiences or qualifications before interview.
Data Protection Act: Information held by Blackdown Education Partnership complies with and is stored in accordance with the Data Protection Act 2018. If your application is successful, the information you have provided in the ‘Personal Details’ section will be used for payroll purposes and may be disclosed to the Inland Revenue. It will be disclosed within the school for security and administration.
BEP Privacy Statement–Recruitment: Please see our website for further information.
